Eftpos glitch hits supermarkets
Foodstuffs says an eftpos outage at lower North Island New World, Pak n' Save and Four Square stores this morning occurred after its systems were unable to cope with today's leap day date. The outage, which has now been resolved, affected many stores across the lower North Island from early this morning.
George Sutherland, brand general manager at Foodstuffs Wellington, said customers were still able to shop using cash and credit cards. Foodstuffs apologised for any inconvenience caused and thanked them for their patience.
"It is our understanding that the fault created in our point of sale systems stemmed from an error relating to today's date, February 29. Our sister companies in the upper North Island and South Island were unaffected as they have different point of sale systems."
Richard Taggart, owner of New World Metro supermarket on Willis St in central Wellington, said its eftpos was down when it opened the store at 7am.
There was a staff member at the door telling customers they would need to pay with cash.
Pak n' Save Kilbirnie and Petone, Pak n' Save Hastings and New World in central New Plymouth, were also affected by the outage.